Track Your Order

Want to know where your order is? We've got you covered!

How to Track Your Order

1. Check your email inbox for your shipping confirmation email from NovaCoCo.
2. Find your tracking number in that email.
3. Visit the carrier's website and enter your tracking number to see real-time updates on your delivery.

Shipping Times

• Standard Shipping: 7–14 business days
• Expedited Shipping: 3–7 business days

Haven't Received a Tracking Email?

Please allow 1–3 business days after placing your order for your tracking information to be sent. If you still haven't received it after that time, please check your spam folder or contact us.

Need Help?

If you have any issues tracking your order or believe your package is lost, please reach out to us at novacoco.support@gmail.com with your order number and we'll be happy to assist you.